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Online Medical Education - FAQ

How do I watch these videos for credit?

To receive AMA PRA Category 1 Credit™, you need to make a free account with the University of Wisconsin-Madison Interprofessional Continuing Education Partnership, and watch the videos on their website. You can watch the videos without receiving credit on our website.

How do I make an account to watch the videos for credit?

View these instructions for creating an account.

The video keeps stopping, what should I do?

Replay issues can occur for many reasons that are typically not within our control. If you are experiencing stoppage issues please try the following:

  • Ensure that your browser is up to date version of Internet Explorer, Firefox, Safari or Chrome. Some older browsers could produce error messages or not display the content correctly.
  • Close down all other browser windows while attempting to view the lecture.
  • Start the video, pause it and let it remain paused for up to 30 minutes to allow for more buffering time.

Where is the post test and/or course evaluation?

You can access the post test and/or course evaluation via your account with the University of Wisconsin-Madison Interprofessional Continuing Education Partnership.

Can I have a copy of the slides?

We do not currently offer any feature to retain or download presenter's slides for a few reasons. Some of our presenters have expressed that they prefer not to share physical copies of their slides for copyright and/or proprietary reasons. While we know that slide handouts can be convenient, our hope is that each presenter's generous and thoughtful presentation will be a helpful resource and learning tool in its video form. To this end, each video will remain on our site even after it is no longer offered for CEUs so that the content will remain accessible for note taking and reference.

How do I download the video?

If you are having trouble streaming the video on our site, you can download the video to watch in a media player on your computer.

  1. Right-click the "downloading the video" link below the video.
  2. Save this as a file on your local machine.
  3. Once the download has completed, play the video in a media program. We provide our videos in the .mp4 media format, which is playable in apps like QuickTime Player or Windows Media Player.

How can I track my completion/view past certificates of completion?

Track your completion through your account with the University of Wisconsin-Madison Interprofessional Continuing Education Partnership. As of October 2018, we no longer store certificates of completion for past courses.

Other questions?

Contact Dorothy Cook at